About Us

Information International Associates (IIa) is a woman-owned small business founded by Bonnie C. Carroll in 1988. With 220 employees in the United States and the United Kingdom, IIa manages contracts with government, academic, and private entities from its headquarters in Oak Ridge, Tennessee, and its capitol area office near Washington, DC.

IIa leverages expertise in information management, innovative applications of technologies, and deep subject matter knowledge to provide unique value to our customers. We have developed a keen understanding of the roles of information within and between organizations and how to unlock the potential of information as a strategic resource.

IIa’s integrity, innovation, proven experience, and outstanding performance have made it a leader in information technology, knowledge management, and data analytics.

Information Technology

IIa works in classified and unclassified environments to provide system administration, network operations, software and application development, social media/mobile technologies, information security, storage, service desk and desktop support, and data center operations. IIa partners with the U.S. Departments of Energy, Defense, and Commerce; the Nuclear Regulatory Commission; and others to provide cost-effective IT solutions in rapidly changing environments. More...

Knowledge Management

IIa works across the information life cycle to provide information and knowledge capture, description, organization, and dissemination services, quality assurance, work flow design, and integration with content management and portal technologies. Through innovative and strategic thinking, IIa supports the Environmental Protection Agency, the Federal Scientific and Technical Information Manager’s Group (CENDI), the DOE Office of Scientific and Technical Information, and others to examine, curate, and turn insights into knowledge that is integral to their future success. More...

Data Analytics

IIa leverages a global network of subject matter experts to locate key information and provide analytical support for addressing critical emerging needs. We provide all-source intelligence analysis, open source research, training, database development, policy and strategy development, in-country research, language services, and assessments to help government entities find scientific and technical solutions that strengthen the nation’s security and competitiveness. Our customers include the Department of Homeland Security, the Marine Corps Intelligence Agency, and others. More...

Corporate Philosophy

IIa's corporate philosophy allows our business  to grow and flourish. Our mission focuses on the success of our customers and their missions, while our corporate values establish the standards to which we hold ourselves as we work to astound our customers and make a positive impact on information challenges in the world around us.


IIa’s mission is to unlock the potential of information as a strategic resource to support products and services that increase customers’ efficiency and competitiveness. We accomplish this by partnering with our customers to determine the best and most cost-effective solutions to their scientific and technical information challenges.


IIa's values establish the standards to which we hold ourselves accountable as we make a positive impact on information challenges in the world around us. They include:

  • Placing integrity at the core of all we do
  • Cultivating teamwork and team spirit
  • Giving back to our communities
  • Promoting personal and professional growth
  • Delivering excellence in our technical and business operations


Through the implementation of our quality policy and the achievement of our quality objectives, our goal is to continually satisfy our customers and to maintain recognition as a premier information management provider. Our TEAM approach to quality is:

  • Top-level management commitment to quality
  • Empowerment and training of employees
  • Assessment of customer needs and requirements
  • Management review using data to continually improve our services

IIa has ISO 9001:2008 and ISO/IEC 20000:2011 certified quality management systems. For more information on our quality programs, contact Deborah York at 865.789.1504/dyork@iiaweb.com.

Community Support

IIa places high value on the company's role as a good corporate citizen, and is deeply committed to supporting and interacting with the communities in which our employees live and work. IIa also encourages employees to assume active roles in their communities, resulting in significant impacts of resources donated by the company and its employees.

Because of IIa's growing role in advancing the importance of information and knowledge, we have long supported efforts that enhance the access to and use of information. As a result, IIa's designated focus for corporate giving are efforts to advance literacy, education and lifelong learning. For more information, contact Pat Vanek at 865.298.1241/pvanek@iiaweb.com.

Visit our News page to learn more about some of our recent community activities.